Terms of service
1. About Us and These Terms
This website is operated by DelicaSake (“DelicaSake”, “we”, “us”, or “our”).
These Terms of Service (“Terms”) govern your access to and use of our website, including any purchases you make through it.
By:
- visiting our website; and/or
- purchasing any product from us,
you agree to be bound by these Terms, as well as any policies referred to in these Terms (for example, our Privacy Policy).
If you do not agree to these Terms, you must not use this website or purchase our products.
2. Who These Terms Apply To
These Terms apply to all users of the website, including browsers, customers, vendors, merchants, and anyone who submits content to the site.
3. Changes to These Terms
We may update or revise these Terms from time to time.
It is your responsibility to review the Terms periodically. Your continued use of the website after any changes are posted means you accept those changes.
4. Changes to the Website
We may add, remove, or modify features, tools, or services on this website at any time. Any new features or services will also be subject to these Terms.
5. Hosting Platform
Our online store is hosted by Shopify Inc, which provides the e-commerce platform that allows us to sell our products and services to you. However, any purchase you make through this website is made directly with DelicaSake.
6. Online Store Terms
6.1 Legal Drinking Age
By placing an order on this website, you confirm that:
- You are at least 18 years old (or the legal drinking age in your jurisdiction, if higher); and
- You are legally permitted to purchase and consume alcohol in your jurisdiction.
We do not sell alcohol to persons under the legal drinking age. We reserve the right to request proof of age at any time and to cancel any order if satisfactory proof is not provided.
If you allow someone else to use your account or place an order on your behalf, you are responsible for ensuring they meet the legal drinking age requirement.
6.2 Lawful Use
You agree not to:
- Use our website or products for any unlawful purpose;
- Violate any applicable laws or regulations; or
- Infringe the intellectual property rights of any person.
6.3 Website Security
You must not transmit any viruses, malware, or other harmful code through our website.
Any breach of these Terms may result in immediate suspension or termination of your access to the website.
7. General Conditions
7.1 Right to Refuse Service
We reserve the right to refuse or cancel any order, or suspend access to our website, at our discretion, including where:
- We suspect unlawful activity;
- We suspect a breach of these Terms; or
- We are unable to verify your age or payment details.
7.2 Transmission of Information
All payment information is encrypted during transmission.
For more information about how we collect and use personal data, please refer to our Privacy Policy.
7.3 Intellectual Property
You may not reproduce, copy, sell, resell, or exploit any part of our website, content, or services without our prior written consent.
All content on this website, including text, images, branding, and product descriptions, belongs to DelicaSake or its licensors.
7.4 Headings
Clause headings are included for convenience only and do not affect the interpretation of these Terms.
8. Accuracy of Information
8.1 General Information Only
The information on this website is provided for general informational purposes only. While we aim to ensure accuracy, we do not guarantee that all information is complete, current, or error-free.
You should not rely solely on the information on this website when making decisions.
8.2 Product Information
Product descriptions, tasting notes, vintage details, and images are provided for guidance only.
As sake is an agricultural product, characteristics such as flavour, aroma, and appearance may vary between batches.
8.3 Updates
We may modify the content of this website at any time, but we are not obliged to update you of such modifications and/or changes. It is your responsibility to review the website periodically for changes.
9. Modifications to the Service and Prices
9.1 Price Changes
All prices are subject to change without prior notice.
The price payable for your order will be the price displayed at the time your order is confirmed.
9.2 Changes to the Website or Service
We may modify, suspend, or discontinue any part of the website or our services at any time without prior notice.
To the fullest extent permitted by law, we will not be liable for any modification, suspension, discontinuance, or price change.
10. Products
10.1 Online Availability
Some products may be available exclusively through our website.
All products are subject to availability. Certain items may be available only in limited quantities.
Returns and exchanges are subject to our Returns Policy.
10.2 Product Images and Descriptions
We make reasonable efforts to display product images, colours, labels, and descriptions as accurately as possible. However:
- Actual colours may vary depending on your device or monitor settings; and
- As sake is an agricultural product, variations in flavour, aroma, appearance, and vintage may occur between batches.
Product descriptions and tasting notes are provided for general guidance only and do not constitute guarantees.
10.3 Sales Restrictions
We reserve the right to:
- Limit or refuse sales to any person, account, geographic region, or jurisdiction;
- Limit quantities purchased per order or per customer; and
- Discontinue any product at any time.
We may exercise these rights on a case-by-case basis.
Any offer made on this website is void where prohibited by law.
10.4 No Warranty as to Expectations
To the fullest extent permitted by law, we do not guarantee that:
- Any product, service, or information will meet your personal expectations; or
- Any errors on the website will be corrected immediately.
Nothing in these Terms excludes any non-excludable rights under applicable consumer protection laws.
11. Orders, Billing and Account Information
All orders placed through our website are subject to acceptance by us.
We reserve the right to refuse or cancel any order, including where:
- Payment cannot be authorised;
- We suspect fraud or unlawful activity;
- We are unable to verify your age;
- There is an error in pricing or product description; or
- The product is no longer available.
If we cancel your order after payment has been made, we will refund the amount paid.
11.2 Quantity Restrictions
We may limit or cancel quantities purchased per person, household, account, credit card, billing address, or shipping address.
We also reserve the right to refuse orders that appear to be placed by dealers, resellers, or distributors.
11.3 Accurate Information
You agree to provide current, complete, and accurate account and payment information.
You must promptly update your account details (including email address and payment details) so that we can process your order and contact you if necessary.
We are not responsible for delays or losses resulting from inaccurate information provided by you.
11.4 Returns
Returns and refunds are governed by our Returns Policy.
Due to the nature of alcoholic products, opened bottles cannot be returned.
12. Third-Party Tools
We may provide access to third-party tools or services that we do not control or monitor.
These tools are provided on an “as is” and “as available” basis without warranties of any kind.
We are not responsible for any loss or damage arising from your use of third-party tools. Your use of such tools is at your own risk.
Any new features or tools added to the website in the future will also be subject to these Terms.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for:
- The content, accuracy, or availability of third-party websites;
- Any products or services offered by third parties; or
- Any transactions you enter into with third parties.
If you choose to access third-party websites, you do so at your own risk. You should review their terms and policies before engaging in any transaction.
Complaints regarding third-party products or services should be directed to the relevant third party.
14. User Comments and Submissions
14.1 Use of Submissions
If you send us any comments, feedback, suggestions, ideas, proposals, reviews, or other materials (whether requested by us or not) (collectively, “Submissions”), you agree that:
- We may use, reproduce, modify, publish, translate, distribute, and display such Submissions in any medium;
- We are not required to keep any Submission confidential;
- We are not required to pay you for any Submission; and
- We are not obliged to respond to any Submission.
14.2 Monitoring and Removal
We may, but are not obliged to, monitor, edit, or remove any content that we consider unlawful, offensive, defamatory, obscene, infringing, or otherwise inappropriate.
14.3 Your Responsibilities
You agree that your Submissions:
- Do not infringe any intellectual property, privacy, or other rights of any person;
- Do not contain unlawful, defamatory, abusive, or obscene material;
- Do not contain viruses or malicious code; and
- Are not misleading as to their origin.
You are solely responsible for the content and accuracy of your Submissions.
We are not liable for any Submissions posted by you or any third party.
15. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
16. Errors, Inaccuracies and Omissions
Occasionally, there may be typographical errors, inaccuracies, or omissions on our website, including in relation to:
- Product descriptions
- Pricing
- Promotions
- Shipping charges
- Delivery times
- Availability
We reserve the right to:
- Correct any errors or inaccuracies;
- Update or change information; and
- Cancel orders where information is incorrect, including after an order has been submitted.
If your order is cancelled due to an error and payment has been made, we will refund the amount paid.
We are not obliged to update information on the website except as required by law.
17. Prohibited Uses
You must not use this website or its content:
- For any unlawful purpose;
- To violate any applicable laws or regulations;
- To infringe our intellectual property rights or those of others;
- To harass, abuse, defame, threaten, discriminate, or harm others;
- To submit false or misleading information;
- To upload or transmit viruses or malicious code;
- To collect or track the personal information of others without authorisation;
- To spam, scrape, crawl, or otherwise misuse the website;
- For any obscene or immoral purpose; or
- To interfere with or circumvent the security of the website.
We reserve the right to suspend or terminate your access to the website if you breach this Clause.
18. Disclaimer of Warranties and Limitation of Liability
18.1 Website Availability
We do not guarantee that:
- The website will be uninterrupted, secure, or error-free;
- The website will always be available; or
- Any information obtained from the website will be accurate or reliable.
We may suspend or discontinue the website at any time without notice.
Your use of the website is at your own risk.
18.2 “As Is” Basis
The website and all products and services provided through it are supplied on an “as is” and “as available” basis, except as expressly stated by us.
To the fullest extent permitted by law, we exclude all implied warranties or conditions, including implied warranties of:
- Merchantable quality
- Fitness for a particular purpose
- Title
- Non-infringement
Nothing in these Terms excludes any rights that cannot be excluded under applicable consumer protection laws.
18.3 Alcohol-Related Responsibility
You acknowledge that:
- Alcohol should be consumed responsibly;
- You are responsible for ensuring that any alcohol purchased from us is not supplied to persons below the legal drinking age; and
- We are not responsible for misuse, overconsumption, or unlawful consumption of alcohol purchased from our website.
18.4 Limitation of Liability
To the fullest extent permitted by law, DelicaSake and our directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers shall not be liable for:
- Any indirect, incidental, special, punitive, or consequential loss;
- Loss of profits, revenue, data, business, or opportunity; or
- Any loss arising from your use of the website or products.
Where liability cannot be excluded by law, our total liability to you shall not exceed the amount paid by you for the product giving rise to the claim.
19. Indemnity
You agree to indemnify and hold harmless DelicaSake and our related entities, officers, employees, and agents from any claim, loss, liability, or expense (including legal costs) arising out of:
- Your breach of these Terms;
- Your violation of any law; or
- Your misuse of the website or products.
20. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue in full force and effect.
21. Termination
These Terms apply for as long as you use our website.
You may stop using the website at any time.
We may suspend or terminate your access immediately if:
- You breach these Terms; or
- We reasonably suspect unlawful or improper activity.
Termination does not affect any rights or liabilities that have accrued prior to termination.
22. Entire Agreement
These Terms, together with any policies referenced in them (including our Privacy Policy and Returns Policy), constitute the entire agreement between you and DelicaSake in relation to your use of the website.
They supersede any prior agreements, communications, or understandings.
If we do not enforce any right under these Terms, this does not constitute a waiver of that right.
Any ambiguity in these Terms shall not be interpreted against either party.
23. Governing Law and Dispute Resolution
23.1 Governing Law
These Terms and any dispute or claim arising out of or in connection with them (including any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore.
23.2 Jurisdiction
You agree that the courts of Singapore shall have exclusive jurisdiction to resolve any dispute arising out of or in connection with these Terms or your use of the website.
Nothing in this clause limits our right to seek injunctive or equitable relief in any appropriate jurisdiction.
24. Changes to These Terms
We may update or revise these Terms from time to time.
The most current version will always be available on this page.
Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms.
If you do not agree to the updated Terms, you must stop using the website.